How to cancel your Gyna subscription
You can cancel yourself, online, at any time. It takes about a minute, and we email you a confirmation when it is done.
Cancel it yourself
- Go to gyna.co/billing and log in with the email address you used to sign up.
- Find the subscription you want to end.
- Select cancel, and follow the confirmation step.
- You will see the cancellation confirmed on the page, and we email you a confirmation as well. If you do not get that email, the cancellation did not complete — contact us using the address below.
If you have the meal-plan add-on, cancel it too
The meal-plan add-on is a separate monthly subscription. Cancelling your main program does not cancel it, and it will keep billing monthly until you cancel it separately.
Both appear on gyna.co/billing. Cancel each one. If you only see one and expected two, email us and we will check the account for you.
What happens after you cancel
- You are not charged again for that subscription.
- You keep access until the end of the period you have already paid for.
- Cancelling stops future charges. It is not by itself a refund request — refunds are covered by our Money-Back Guarantee and Subscription Policy.
If you are stuck
Email support@gyna.co — include the email address on the account. If you cannot log in, or you are seeing a charge you do not recognise, say so and we will find the account and cancel it for you.
More answers are on our support page and our pricing page.