We’d love to help you get pregnant, so here are some basic troubleshooting steps to help you get started:
- Our purchase page works best on Chrome and Safari browsers, so we advise trying one those two if you haven’t already.
- Double check your credit card information. Entering the wrong credit card number, security code, or account holder name will cause an error.
- Please reload the page and reenter all of your information, then attempt to purchase again.
- We don’t accept reloadable or prepaid gift cards, or HSA/FSA cards. Attempting to pay with any of these methods will result in an error message.
- If you have an ad blocker, considering turning it off to enable the purchase.
If none of these tips work, try clearing the cookies and cache on your web browser.
Still having trouble? Contact us and we’ll help you figure it out.