Privacy Policy

Lily Health USA Inc, and its affiliates including all products and service called “Gyna” or “” (individually and collectively, “Lily Health”) operate the website located at and/or at other websites on the Internet, now or that may be located on the Internet hereafter (individually and collectively the “Website”), on which Lily Health offers a subscription to its Program and Products (as such terms are defined in Lily Health’s Terms & Conditions).

As a routine part of transacting business on the Website, Lily Health may receive personally identifiable information from you such as, without any limitation, your name, address, email address, telephone number, email address, birth date, sex, health history, weight and height, as well as information secured by Lily Health’s service providers such as your credit card number, telephone number and address (individually and collectively the “Personal Information”).

In an effort to secure your trust and confidence, Lily Health has taken various measures to protect your privacy as it relates to your transactions conducted on the Website, or through any of Lily Health’s active service providers (individually and collectively the “Affiliate(s)”). This privacy policy (“Privacy Policy”) describes the Personal Information Lily Health obtains from you, what Lily Health does with your Personal Information, the safeguard measures Lily Health, and/or its Affiliates have in place to protect your Personal Information, and to what extent you can control Lily Health’s use of such Personal Information.

By using the Website, you hereby agree, without limitation or qualification, to be bound by this Privacy Policy. This Privacy Policy specifically incorporates Lily Health’s Terms & Conditions and any terms not specifically defined herein shall have the same meanings as those terms are ascribed in the Terms & Conditions.

Lily Health hereby reserve the right, in its sole and absolute discretion, to change, modify, add or remove any or all of this Privacy Policy at any time by posting a revised version of this Privacy Policy on the Website. Your use of the Website after the post of any revised version of this Privacy Policy, shall be deemed your agreement to and acceptance of any changes made therein from the original, whether or not you have reviewed them. If you do not agree to this Privacy Policy or to any revised version of this Privacy Policy, you should cease using this Website immediately.

When you provide Personal Information to the Website, you hereby consent to the manner in which Lily Health and/or the Affiliates collect, manage, protect and disclose your Personal Information in accordance with the terms and conditions of this Privacy Policy.

Please note that this Privacy Policy applies only to Personal Information collected by the Website or through purchase of a subscription to Lily Health’s Program or through purchase of its Products. Lily Health is not responsible for the privacy of any Personal Information you reveal or post in any public forum or Community Area (e.g., message board, blog, personal page, etc.).

Third Party Financial Institutions and Affiliates When you purchase Products available on the Website, you must submit payment information including your credit card or debit card number, as well as your zip code. Such information shall be recorded and filed by by a payment processor to fulfill your orders. In addition, when you return previously purchased Products or request a refund or exchange, you may be asked to give , including without limitation your name and address. Our payment processors may collect the Personal Information to prevent fraud and identity theft, and may occasionally share this Personal Information with Lily Health and its Affiliates. If a Registered User contacts any employee or affiliated person, a record of that correspondence may be kept. Passive Collection of Personal Information Lily Health reserves the right to passively collect information related to usage of the Website such as time spent on the Website, areas visited, and sites linked to and from the Website. The Website may collect additional information and may install cookies on the hard drives of the Registered Users and others who visit the Website. The use of cookies will allow Lily Health to improve the Website and the Services based on the user’s preferences and is a widely used industry practice of online businesses. However, the cookies are stored on the user’s computer, not on the Website. If you do not wish to receive cookies, or would like notification of when they are placed on your computer, you may set your own browser accordingly, if permitted. If you disable cookies on your browser, please note that some parts of the Website may not function or may operate slower.

Security of Personal Information:

Lily Health will take reasonable measures which Lily Health believes are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom Lily Health may transfer such Personal Information take comparable steps to protect that security.


Personal Information.

Lily Health may request Personal Information from you when you become a Registered User on our Website, subscribe to the Program or purchase the Products. In all of these cases, Lily Health will collect Personal Information from you only if you voluntarily submit such Personal Information. Lily Health may sell, share, license, trade or rent your Personal Information other than as specified in this Privacy Policy. You do not have to provide Lily Health with any Personal Information to visit the Website. However, if you choose to withhold requested information, you may not be able to visit all sections of the Website or have access to all of the Products or other features of the Website, such as the online tools or submitting Postings to any Community Area on the Website.

Non-Personal Information.

When you become a Registered User of the Website, subscribe to the Program or purchase one of the Products, Lily Health also may collect information that by itself cannot be used to identify or contact you, such as demographic information (such as age, profession or gender) and health information (such as current weight) (“Non-Personal Information“). Non-Personal Information may also include user’s IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Website. Non-Personal Information is used to help Lily Health understands who uses the Website and to improve and market the Website in general and the Program and Products in particular.

Information from Other Sources.

Lily Health may also supplement the information it collects with information from other sources to assist Lily Health in evaluating and improving the Website, the Program and the Products, to determine your preferences so that Lily Health can tailor the Website, the Program and the Products to your needs, and/or to study nutritional, weight-loss, behavioral and fitness questions in general. Usage and Disclosure of Personal Information Lily Health may use your Personal Information, and/or transfer your Personal Information for any legal purpose including without limitation: (1) to deliver the Program and/or the Products to you that you have requested; (2) to validate your compliance with the Terms & Conditions; (3) for content improvement and feedback purposes; (4) to reach you, when necessary, regarding your use of the Website, the Program or the Products; and (5) to bring retail opportunities and promotional offers to you by email, direct mail, telemarketing, and/or online banner advertising.

Lily Health will not disclose Personal Information collected from Registered Users of the Website to third parties, except to companies with which Lily Health is actively affiliated, to contractors Lily Health uses to support its business (such as technical support, delivery services, and financial institutions) whereby Lily Health will require such third parties to treat such Personal Information in accordance with this Privacy Policy, and in connection with the sale, assignment, or other transfer of the business of the Website to which the information relates. Lily Health may hire third parties to review certain Personal Information to advise Lily Health on demographic and marketing related issues, but only after such third parties have agreed to maintain the confidentiality, security, and integrity of any Personal Information contained in accordance with this Privacy Policy.

When your information is provided to third parties, these third parties may include providers of direct marketing services and applications. Lily Health or these third parties may supplement the information Lily Health collects online with outside records to enhance its ability to serve you, to tailor the Website, the Program and the Products to you, and/or to offer you targeted advertising and other opportunities to purchase products and services that Lily Health believes may be of interest to you.

Lily Health will NEVER share your credit card information with third parties unless you have given Lily Health explicit permission to do so, such as in order to fulfill a third party offer that you have accepted from Lily Health. By permitting Lily Health to collect this information, you will be able to receive free information on products and services that may be of interest to you. You also enable Lily Health to personalize your experience with Lily Health so that Lily Health can provide you with the highest quality of service. By submitting your email address on the Website, you agree to receive email from Lily Health and/or directly from Lily Health’s third party advertisers. Lily Health, and its third party advertisers, may maintain separate email lists for different purposes. You may cancel your participation in any of these email lists at any time by clicking the opt out link or other unsubscribe option that is included in the email. Lily Health only sends emails to people who have voluntarily provided Lily Health with such contact information, either directly, or through a third party. Lily Health does not send unsolicited commercial emails.

In addition, you agree that by submitting your email address or phone number on the Website and/or registering as a Registered User and/or subscribing to the Program and/or to purchase the Products, such act constitutes a purchase, an inquiry, and/or an application for the purposes of the Amended Telemarketing Sales Rule (ATSR), 16 CFR §310 et seq. and any applicable state and local “do not call” regulations. Lily Health and the third party advertisers retain the right to contact you via telemarketing in accordance with the ATSR and the applicable state regulations.

Third Party Actions

Lily Health does not control and is not liable for the actions of its third party marketers or advertisers. Lily Health prides itself in working with quality companies, but have no control over the actions of those third parties. While Lily Health is not liable for any of the actions of those third parties, you should feel free to give Lily Health feedback from time to time on your experiences with any third parties to whom Lily Health works with so that it may enhance its offerings.

Other Uses of Personal Information

Lily Health also uses Personal Information, including information provided to Lily Health from its service providers, to continually assess and improve the Products it offers. To serve you better, Lily Health may combine the Personal Information that you give Lily Health with publicly available information and information Lily Health receives from or cross-reference with its marketing partners and others. Lily Health uses that combined information to enhance and personalize your experience with Lily Health, to communicate with you about the Products that may be of interest to you, and for other promotional purposes. Promotional Information and Marketing Materials Lily Health would like to inform you of Products, sales and special offers that might benefit you. We greatly respect your time and attention by controlling the frequency of promotional information and marketing e-mails. You will have the opportunity to sign up for e-mails about the Products, sales and special offers. If you would like to stop receiving such promotional information from Lily Health please click the link at the bottom of the email correspondence, which allows you to opt out of receiving further correspondence.

Disclosures of Personal Information in Legal Proceedings

If Lily Health, its service providers or Affiliate(s) are requested by law enforcement officials or judicial authorities to provide Personal Information, Lily Health or the applicable third party provider, may, without your consent, provide such Personal Information. In matters involving claims of personal or public safety, Lily Health, or the applicable third party provider, may provide your Personal Information to appropriate authorities without your consent or court process. Lily Health, or the applicable third party provider, also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving Lily Health, the applicable third party provider, or otherwise as required by law. Lily Health may also disclose Personal Information to assist in debt collection where you owe a debt to Lily Health.

Access to Personal Information by Companies that Work with or on Behalf of Lily Health

Some of Lily Health operations, such as Lily Health’s electronic commerce, may be managed by service providers who are unaffiliated companies. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to the Website or the operation of the business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event will Lily Health authorize these companies to use your Personal Information for any reason other than for Lily Health to be able to provide you with those specific services.

Privacy Preferences / Opt Out:

The Website offers you the ability to opt out of receiving further email updates by clicking on a link on the email where you can change your preferences to receive or not receive marketing, newsletter, and informational materials. You may update these preferences at any time. You may also change your marketing preferences or remove yourself from Lily Health’s mailing list by clicking on an “unsubscribe” hyperlink contained at the bottom of the promotional emails sent to you.

Third Party Links

This Privacy Policy only applies to the Website. The Website may include links to the websites of Lily Health’s business partners, vendors and advertisers. These sites are outside of Lily Health’s control. Please be aware that these websites may collect information about you, and operate according to their own privacy practices which may differ from those contained in this Privacy Policy. Please carefully read the privacy policy of these websites, as once you leave the Website, any information you submit is no longer in Lily Health’s control. Your Warranties and Representations You hereby warrant and represent that with respect to any Personal Information that you submit to the Website, you have the right and authority to submit such Personal Information for all purposes set forth herein.

Special Note Regarding Children


Contacting Lily Health

If you have any questions concerning the Privacy Policy, you may contact Lily Health via email to dataprivacy@Lily.Health . Lily Health strives to provide excellent products, along with equally excellent customer service. If you have any questions about this Privacy Policy or Lily Health’s practices, please feel free to contact Lily Health using one of the methods listed above.